Privacy Policy

1. Introduction

Blockstream ("we", "us", or "our") respects your privacy and is committed to protecting any information you share with us. This policy describes the types of information we may collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Contact information you voluntarily provide, such as your name, email address, phone number, or company details when you submit an inquiry or contact form.
• Technical information such as IP address, browser type, device identifiers, operating system, and general usage patterns collected automatically through cookies and similar technologies.
• Usage information relating to how you interact with our website, including pages visited, time spent, and referring URLs.
• Any other information you choose to provide when communicating with us directly.

3. How We Use Your Information

We use information that we collect about you or that you provide to us for purposes including to:

• Respond to inquiries, provide customer support, and fulfill requests you submit to us.
• Operate, maintain, and improve our website and services.
• Communicate with you about updates, offers, or changes to our services, where permitted.
• Monitor and analyze usage and trends to improve user experience.
• Detect, prevent, and address technical issues, fraud, or security concerns.
• Comply with applicable legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and understand how visitors use our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or may not function properly.

5. Disclosure of Your Information

We do not sell your personal information. We may disclose information we collect about you in the following circumstances:

• To service providers and contractors who perform functions on our behalf, such as hosting or analytics, under appropriate confidentiality obligations.
• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To enforce or apply our terms of use and other agreements.
• If we believe disclosure is necessary to protect the rights, property, or safety of Blockstream, our users, or others.
• In connection with a merger, sale, or transfer of some or all of our business assets, subject to applicable law.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your data, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party site you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised date and will be effective as soon as it is posted on this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.